The Texa Desk app does on your phone what you do in Texa Desk on the web, so you can answer customers wherever you are.
The app is in beta and not yet in the App Store or Google Play. Chat with us to join the beta. We’ll put the store links here when it’s published.
Sign in
Open the app and sign in with the same email and password you use on the web. The app only connects to Texa Desk, so there’s no server address to type.
What you can do
- Conversations: the same views, filters and search as the web. Reply, write private notes, send photos and voice notes, and use canned responses with
/. - Assign, label, set the priority, snooze and resolve, and run macros.
- Texa AI: see who holds each conversation, take over, hand back with a note, and use the Texa AI panel.
- Tickets: make a conversation a ticket, change its state, add tasks, and see My tasks.
- Contacts: the customer’s details and past conversations.
- Your company: finish setting up and verifying your business from your phone.
- Your availability, notifications and language.
Works without a connection
Screens open at once from what the app saved last time, so you can read your conversations even without a connection. They update as soon as you’re back online.