Small businesses

Customer service for small businesses

Answer every WhatsApp message, even when you’re busy or asleep. Run it all from your phone and pay only for what Texa does.

Photo: RDNE Stock project

What Texa handles for you

Texa answers what it can straight away, checks your systems before it speaks, and passes anything that needs a person to the right team.

Answers at any hour Prices, opening hours, delivery and anything else you tell Texa, answered straight away.
Orders and bookings Texa answers the questions and passes the order to you to confirm.
Voice notes Customers can send voice notes in English, Pidgin or Hausa, and Texa understands them.
From your phone The Texa Desk app does everything the web does.
Simple to start Sign up alone. If you aren’t registered with the CAC, verify with your NIN, an ID photo and your phone. Unregistered businesses can have up to 5 people and send 1,000 campaign messages a day until they add their CAC registration.
Pay as you go Your first person is free, you start with 5,000 credits, and there’s no plan to choose.

In use

Texa answers from what you told it, and passes real orders to you.

Kemi WhatsApp · Amaka’s Cakes

How much is a 2-tier cake for Saturday? Do you deliver to Lekki?
Texa AI
Our 2-tier cakes start at ₦45,000. We deliver to Lekki for ₦3,000. For Saturday, please order by Thursday. Shall I pass your order to Amaka to confirm the design?
Yes please
Texa AI passed the conversation to Amaka

Texa connects to your systems through connections you approve, and never needs a copy of your data.

Grows with you

Start with just you and your phone. Settings stay simple: roles and branches only appear once a second person joins.

Add your team Invite people as an administrator or an agent when you hire.
Add a branch A second shop gets its own inbox, hours and reports.
Remind customers Send WhatsApp reminders and offers to the customers who want them.
Know your customers See what people ask about most, in their own words.

Photo: RDNE Stock project