Real estate
Customer service for real estate
Answer property enquiries the moment they arrive, set up viewings, remind tenants about rent, and track maintenance requests, on WhatsApp and every other channel.
Photo: Pavel Danilyuk
What Texa handles for you
Texa answers what it can straight away, checks your systems before it speaks, and passes anything that needs a person to the right team.
- Property enquiries Price, location, size and availability, answered from your approved listings the moment a lead writes.
- Viewings Texa takes the preferred day and time and passes it to the right agent to confirm.
- Rent reminders Remind tenants before rent and service charges are due, on WhatsApp first, then SMS.
- Maintenance requests Tenants send a photo of the problem, and it becomes a ticket with a reference and updates.
- Payments Payment questions checked against Paystack, Flutterwave or your own system.
- Follow-ups Reach leads who went quiet, and let Texa pick up the conversation when they reply.
In use
Every enquiry answered while it’s warm
Texa answers from your listings at any hour and passes serious leads to your agents.
How Texa answers
- Is the 3-bedroom in Lekki Phase 1 still available? How much?
- Texa AI
Yes, it’s available. Rent is ₦8,500,000 a year, plus a service charge of ₦1,200,000. Would you like to see it?
- Yes, Saturday morning if possible
- Texa AI
I’ve passed your request for Saturday morning to Tolu, who will confirm the time with you shortly.
- Texa AI passed the conversation to Tolu
Works with what you already run
Texa connects to your systems through connections you approve, and never needs a copy of your data.
- Your listings Your website or listings system through its API, or the information you upload.
- CRMs HubSpot, Salesforce and Zoho CRM, ready to connect.
- Payments Paystack and Flutterwave.
- Channels WhatsApp, Instagram, your website chat and email in one inbox.
For property managers
Tenants looked after, every request tracked
Maintenance and complaints become tickets with promised times, and tenants get every update on their own channel.
- Tickets with promised times Each request has a reference and a time your team commits to.
- Estates and branches Each estate or office can have its own team, inbox and reports.
- Rent campaigns Reminders that respect quiet hours and opt-outs.
- Reports What tenants and leads ask about most, in their own words.
Texa Desk for other industries
Answer every property enquiry tonight
Connect WhatsApp and your listings, and Texa answers leads while your agents sleep.
Photo: Jakub Zerdzicki